Terms of service

These terms are a contract between you and Birdie Technologies. By creating an account or using the service you accept them. If you use the service for a company, you confirm you can bind that company. You must be at least 18.

• Give us accurate details and keep them up to date. Your username doubles as your proxy username and cannot be changed later.
• Keep your password and proxy key private. Everything done with them counts as done by you. Turn on two-factor authentication if you can.
• One account per person or organisation. Do not share, sell or lend an account, and do not create accounts to get more than one free trial or giveaway entry.

• Birdie Proxies is members only. A new account can be made only with an invite link from us, such as the one we send when we approve an application at /apply. We decide applications at our discretion.
• To use the dashboard you must link your Discord account and stay in our Discord server. Until you do, you can reach only your account page and the page for buying data. Proxies you have already generated, and Static ISP IPs and servers you have already paid for, keep working either way.
• A single paid order of 20 GB or more makes you a Customer, which gives you the Customer role and the members' channels in our Discord. Until then, orders start at 20 GB. Members who qualified under earlier rules keep their status.
• To stay a Customer you must buy at least 20 GB of residential data in each period. A period ends at the end of the 16th of the month, UK time, and the next starts on the 17th; the first ran from 1 to 16 October 2026. Only paid residential orders count, by the date they were paid. Static ISP, servers and free data (trials, rewards and prizes) do not.
• From November 2026 we aim to email Customers who are still short a reminder about three days before each check. The minimum applies whether or not a reminder reaches you.
• If you buy less than the minimum in a period, you lose Customer status when that period is checked. In Discord you go back to the waiting room. On the site you keep using the data you have already bought (the generator, downloads from My plans and your usage) until it runs out, but you cannot buy anything: data, auto top-ups, Static ISP or servers. Once that data is used up, and you hold no Static ISP addresses or server, your account is locked: you can still sign in, but the dashboard stays closed until a new application at /apply is approved. Nothing on your account is deleted. Buying does not restore Customer status; only a new application that we approve does.
• We may exempt any member from the minimum, for one period or for good, at our discretion. Anyone who holds our FNF role in Discord is a full Customer whatever they have bought, is exempt from the minimum, and can make an account without waiting for an application to be approved.
• We may change these membership rules, including the minimum and the dates, giving notice as described under “Changes and law” below.

We sell access to residential and other proxy networks, measured in bandwidth. Data you buy is credited to your account, does not expire and is not transferable to another account or refundable as cash, except as these terms set out or the law requires. We may change hostnames, ports, locations or features, and we may withdraw a product, with reasonable notice where practical. IP addresses, locations and providers are offered on an availability basis and are not guaranteed.

The service is designed mainly for business use: for people who buy in the course of a trade or business, for example to run monitors or to buy stock for resale. By buying, you confirm that is how you use it. If you are a consumer, you keep every right the law gives you that we cannot exclude, and nothing in these terms takes those rights away.

Added 15 October 2026.

Like nearly every proxy provider, we use several upstream networks: a main residential network, a second network for the Beta pool, and our own servers for Static ISP. Which network carries your traffic depends on the product and the pool you choose. We don't name our upstream providers, and we may add, change or stop using one at any time.

What you pay for is what we build on top: drops, stock checkers, early info, the Beta network, support and the community, not just raw bandwidth. If buying bandwidth directly from a network suits you better, that's entirely your choice.

You may use the proxies only for lawful purposes and in ways that respect other people's rights. You must not use the service to:

• break any law, including data protection, computer misuse, export control and intellectual property law;
• commit fraud, credential stuffing, account takeover, carding, or payment abuse of any kind;
• send spam or unsolicited messages, or run phishing, malware or command-and-control infrastructure;
• attack, overload or gain unauthorised access to any system or network, including the service itself;
• access, collect or distribute material that is illegal, that sexualises children, or that harasses or threatens people;
• collect personal data without a lawful basis, or breach the terms of the sites and services you access in a way that causes them harm;
• resell or provide the service to third parties without our written agreement;
• circumvent limits, tamper with the dashboard, or automate the free trial or the daily giveaway.

You are responsible for what is done with your credentials. If we receive an abuse report we may investigate, suspend access while we do, and pass details to the authorities or to affected parties where the law requires.

• Prices are in pounds sterling and are the total you pay. We are not registered for VAT, so no VAT is charged. If that changes, we will show prices including any VAT before you pay.
• We do not currently sell to customers who live in the European Union, because we are not registered for EU VAT. If your billing address, or both your card and your connection, place you in the EU, we refund the order in full and add nothing to your account.
• Payments are taken by Stripe. We do not see or store card details. An invoice or receipt is issued for every order.
• Data is credited to your account automatically once payment is confirmed. If a credit fails, we correct it; open a support conversation if it has not appeared within a few minutes.
• At checkout you ask us to supply what you buy straight away, rather than wait for the 14-day cancellation period to end, and you acknowledge that you then lose any right to cancel you have as a consumer: for data, once it is credited to your account; for Static ISP IPs and Windows servers, once the service has been fully provided. If, as a consumer, you cancel one of those within 14 days and before then, we refund what you paid less a fair amount for what you have already had. To cancel, tell us within the 14 days by emailing [email protected] or in a support conversation, with your username and the order. You can use these words: “I cancel my contract for [order] bought on [date]. Name, username, date.”
• Because purchased data does not expire, purchases are final once credited and are not refundable, except where a credit could not be completed or where the law gives you a right we cannot exclude.
• A chargeback on a credited order may lead to suspension until the matter is resolved.
• We may change prices at any time. Changes apply to future orders only.

• Auto top-up is optional. If you turn it on, you save a card with Stripe and allow us to charge it, without asking each time, for the amount of data you chose whenever your residential balance drops below the level you chose.
• Each top-up is charged at our price on the day, with any VIP discount, and never more than ten times in a calendar month. We email you a receipt for every top-up.
• If a charge is declined or your bank asks you to approve it, auto top-up pauses and we tell you. Nothing more is charged until you resume it.
• You can change it or turn it off at any time under Account, Auto top-up. Turning it off, or closing your account, removes the saved card. Top-ups already credited are purchases like any other.

• Every Static ISP run sold in drops ends at 23:59 UK time on 21 October 2026 and none renews. Renewal can't be switched back on, and anything below about renewals applies only to runs we sell after that date.
• Static ISP IPs are addresses we lease and route through our own server. They are dedicated to you while your subscription is paid, and sold in runs of five, only when we announce a drop, at the price per IP a month shown on that drop. Renewals keep the price you bought at. Where a drop says its IPs do not work on a site, we do not promise them for it and do not refund for it.
• Each run is a monthly subscription, charged to your card through Stripe until you switch renewal off. Static ISP is always full price: VIP and other discounts and codes do not apply to it. Switching it off ends the run at the end of the month you have paid for; we do not refund part months, except where the law gives you a right we cannot exclude.
• Orders that take you to 20 IPs or more in total are checked by hand before they go live, usually within a few hours. Your IPs switch on when the check is done; if we can't approve an order, we refund it in full.
• If a renewal payment fails, your IPs go off straight away and stay off until it is paid. A run left unpaid for two weeks is released and its addresses may go to someone else.
• Your IPs come with a monthly allowance of full-speed data, explained in the next section. Static ISP suits bursty work such as monitors and checkouts; it is not an unmetered or sustained-bandwidth service.
• Before buying you accept the Static ISP rules:
  • Test only in a browser, using the BP Proxy Switcher or another tool we have approved for you in a support ticket. Never run these IPs through a proxy tester on Pokémon Center: testers can use the wrong TLS fingerprint and get the IPs banned.
  • One IP per task.
  • No reselling. The IPs and your login are for your own use: do not resell, rent out or share them.
  • Do not hammer a site during a drop, and do not spam requests while a queue is down.
  • Break these and your IPs are revoked straight away with no refund, and you are barred from buying Static ISP again.
• Only web traffic (ports 80, 443, 8080 and 8443) is carried. Mail and private networks are blocked. The acceptable-use rules above apply in full, and because these addresses are ours, abuse reports about them come to us: we may suspend your Static ISP or end a run straight away over a credible one, without a refund. A suspension takes your IPs off while we look into it but keeps them and your subscription; we lift it once we are satisfied.
• How websites and IP-checking services classify these addresses is up to them; we do not promise any particular location, type or reputation, or that a given site will accept them.

• One shared pot. Every IP you hold adds 3.5 GB to a single monthly allowance that all of your IPs draw from together. It is not a separate 3.5 GB on each IP: with 5 IPs you have 17.5 GB, with 10 IPs 35 GB, with 25 IPs 87.5 GB, and you can spend it across your IPs however you like. One busy IP can use most of it while the others sit idle.
• What counts. Everything that passes through our proxy for you, in both directions: the requests you send, the pages and data that come back, and the connection overhead that goes with them (headers and TLS). The figure on your Static ISP page is the one we go by.
• When it resets. At midnight UTC on the 1st of each calendar month, whatever your renewal date is. Unused allowance does not carry over. Buying more IPs raises the allowance straight away; IPs that end or are released lower it.
• When it runs out. Nothing is cut off. Your IPs keep working, sharing 2 Mbit/s between them (about 250 KB a second) until the reset. That is still quick for small requests: a typical 10 KB stock check or queue poll takes around a twentieth of a second.
• How far it goes. As a rough guide, 3.5 GB is about 350,000 requests of 10 KB, or a request every 7 to 8 seconds, all month, on one IP. Loading full web pages with images and scripts uses far more, often 1 to 5 MB a page, so use lightweight requests where you can.
• Our own limit. Our server has a monthly traffic limit of its own. If it gets close, customers who are already past their allowance may be slowed to 512 kbit/s until our next traffic month. Customers still within their allowance are never slowed by this.

• A Windows server is a computer in a London data centre that we rent to you for a fixed time (6, 12 or 24 hours), with the CPUs and memory shown when you buy. You connect to it with Remote Desktop, using a login we create for it and show on your Servers page.
• Each server is a single card payment through Stripe, at the price shown. Discount codes and VIP discounts do not apply. You can have two servers at a time. Servers with 32 CPUs or more are checked by hand before they start, usually within a few hours; if we can't approve one, we refund it in full.
• Each server includes outgoing data: 50 GB on 8 CPUs, and 30 GB more for every further 8 CPUs. Only data the server sends out counts; downloads, including proxy traffic coming in, are free and unlimited. Extra outgoing data is sold in 50 GB top-ups from your Servers page, for the server it's bought for; it's added as soon as it's paid, ends with that server, and isn't refundable once added, except where the law gives you a right we cannot exclude. A server that has sent out all of its data pauses until you add more; its time keeps running while it's paused, and pausing isn't a breach of the rules.
• Your time starts when the server is ready and runs without pause, whether or not you are connected and whether or not Windows is running. Shutting Windows down does not stop the clock: you can start the server again from your Servers page until its time is up. Time cannot be extended or moved to another server.
• When the time is up, the server is switched off and deleted, with everything on it and the login. We warn you ten minutes before. We keep no copy or backup, so save anything you need somewhere else first.
• If a server fails to start, or stops working through a fault on our side, we set it up again or refund it. Otherwise a server is not refundable once it has started, except where the law gives you a right we cannot exclude.
• The Windows licence is included. Your use of Windows and other Microsoft software on the server is also subject to Microsoft's licence terms, and you must have the right to use anything else you install on it.
• For convenience, some third-party software (such as Stellar AIO and Hidden AIO) is installed from its makers' official downloads when you first sign in. It is theirs, not ours: you need your own licence from them, their terms apply to it, and we don't support it or promise it works with any site. You can uninstall it.
• Before buying you accept the server rules:
  • A normal Windows server: run your own tools, on any port, except sending email (port 25 is closed).
  • No email sending, no scanning or attacking other machines, no denial-of-service, no crypto mining, and no carding, credential stuffing or signing in to accounts that aren't yours.
  • Connections and lookups are logged and kept for 90 days. A server caught breaking these rules is cut off at once and not refunded, and the account can't rent again.
  • Outgoing data is included: 50 GB on 8 CPU, plus 30 GB for every further 8 CPU. Downloading doesn't count, so pages and proxy traffic coming in are free and unlimited. More is £7.50 per 50 GB; a server that runs out pauses until you add more, and its time keeps running.
  • Time starts when the server is ready and runs without pause. When it ends, the server and everything on it are deleted.
  • Shutting Windows down doesn't stop the clock: start the server again from this page.
  • On your first order with us, servers with 32 CPUs or more are checked by hand before they start, usually within a few hours.
• The acceptable-use rules above apply in full. Because these servers' addresses are ours, abuse reports about them come to us, and we watch server traffic automatically for signs of abuse such as scanning, attacks, spam and mining. A server that shows them is cut off from the network at once, kept switched off while we look into it, and not refunded. A chargeback on a server order ends the server too.
• We do not promise any particular speed, or that a given website will accept the server's address.

Referrals. Referral rewards are bandwidth, not money, and are credited to the referrer once the friend's order has been paid and delivered. They are void where the friend is the referrer under another name, where a payment is reversed, or where we judge the referral to be abusive, and the scheme may change or end at any time.

Free trials. Free trials are granted at our discretion, once per customer, in whatever amount we choose, and may be withdrawn at any time.

The daily hole-in-one game is run by Birdie Technologies. These rules apply to it:

• No purchase necessary. Any account that can use the dashboard can play: signed in, with Discord linked and in our Discord server, and not lapsed under the monthly minimum (see Membership). You do not need to have bought anything. You must be 18 or over, like every account holder.
• One shot per account per day, unless the game says otherwise. The day resets at midnight UTC.
• To win, your shot must finish within range of the hole. A shot that does is then put to a random draw on our server, which decides whether it is a hole in one. A shot out of range cannot win, and a better shot does not change the odds of the draw.
• The prize is residential data, in the amount shown in the game when you play. It is credited to your account automatically, usually at once; if that fails, we credit it by hand. It has no cash value, there is no cash alternative, and like other data it cannot be moved to another account.
• There is a limit on the total data the game gives away each day. Once it is reached, a shot that would otherwise win does not.
• Bots, scripts or other automation, or playing from more than one account, disqualify you: you lose any prize and may lose your account.
• We may pause, change (including the prize, the odds and the daily limit) or end the game at any time, without notice.

Joining the Static ISP waitlist can mean sinking a putt in a few tries. It is a test of skill with no prize beyond a place in the queue, and the rule against automation applies to it too.

We aim for the service to be available all the time but do not promise it. The network depends on third-party infrastructure and on the devices in its pool, so throughput, success rates and location coverage vary. We may carry out maintenance, and we are not liable for outages we do not control.

• You can close your account at any time from the account page. Unused data is not refunded, except where the law says otherwise.
• We may suspend or close your account if you break these terms, if we receive a credible abuse report, if a payment is reversed, or if the law requires it.
• If we close your account for a serious or repeated breach of these terms (for example abuse, fraud or chargebacks), data left on it may be forfeited. If we close it for any other reason, with no fault on your part, we will agree a fair refund for the unused data you paid for. Free, trial, giveaway and reward data has no cash value.
• Clauses about acceptable use, payment, liability and governing law survive the end of the agreement.

We provide the service with reasonable care and skill. Proxies depend on networks, devices and websites we do not control, so we do not promise particular results, speeds or success rates, or that a given website will accept an IP address.

If you use the service for business, we are not liable for lost profits, lost revenue, lost data, business interruption or any indirect or consequential loss. If you are a consumer, we are responsible for loss you suffer that was a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but not for loss that was not foreseeable. To the extent the law allows, our total liability to you for anything arising from the service in any 12-month period is limited to the amount you paid us in that period.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit or exclude, and nothing in them affects your statutory rights as a consumer.

To the extent the law allows, you agree to cover the loss, claims and costs we face, including claims from third parties, that are caused by your breach of these terms or your unlawful use of the service. This does not cover anything we caused, or the share of a loss we contributed to.

We may update these terms. The date at the top shows the current version, and for material changes we give notice by email or in the dashboard before they take effect. If you do not accept a material change, you can stop using the service and close your account before it takes effect; continuing to use the service afterwards means you accept it. Changes never take away data you have already bought. These terms are governed by the law of England and Wales and its courts have exclusive jurisdiction, without affecting any mandatory consumer rights you have where you live.

Write to [email protected] or open a support conversation from the dashboard.